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Popular Questions

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If customer orders one or two small machine with wood package,we will deliver the machine by lCL,if customer orders two or moremachines together more than 15cBl ,we wilload them into FCL containers and send them to the porthis will help client save more cost.

You can contact GENMAX via phone or Email.GENMAX willcertainly give you reply in 24 hours.You can show your questions orproblems in the form of video or picture that would be better for both of us to solve your problems promptly,.Customers can also contactour local agent directlythey will give you reply ASAP

GENMAX has uploaded the machine operation manuals on the website, you can download from the following pageshttps://www.gmaxmach.com/download.html

lf you want to contact GENMAX local agent you can send email to info@gmaxmach.com, then we will ask them to contactyou directly.

GENMAX can provide overseas service including installation,commissioning,training and maintenance for any clients from allover the world. customer ony assume the accommodation and airfare for our enaineer and pay USD100 as the salary for ourengineer everyday.